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Frequently Asked Questions (FAQ)
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Q: How do I get into treatment? Q: Do I have to have a referral to come to CAP? Q: I have no insurance. Can I still get help? Q: I don’t need treatment, but I know someone who does. Can I make an appointment for them? Q: Does CAP specialize in a specific kind of drug? Q: How much is this going to cost? Q: If I have an assessment, does that automatically mean I have to come into treatment? Q: What do I need to bring with me to the assessment? Q: How long does the assessment last? Q: I already know I need inpatient, will I still need an assessment? Q: Will I have to take a drug test at the assessment? Q: The person seeking treatment is in jail and can’t make a phone call. What do they need to do? Q: How long does the program last? Q: Does CAP provide transportation? Q: Do you offer walk-in drug tests? Q: How long is the waiting list for a bed? Q: What kind of day to day activities can I expect to have in inpatient? Q: What are the rules for the inpatient visitation? Q: I want to write my friend/loved one a letter while they are in inpatient. What is the address?
Answers Q: How do I get into treatment? If you think you need treatment, call 269-2150 and ask to set up an assessment appointment. The CAP staff will guide you from there. Q. Do I have to have a referral to come to CAP? No you do not have to be referred by someone to come to CAP. Many of our clients are referred here by one agency or another but quite a few come to treatment on their own as well. Q. I have no insurance. Can I still get help? Yes. CAP serves people with and without insurance. Q: I don’t need treatment, but I know someone who does. Can I make an appointment for them? If you are calling to make an appointment for your minor child then you can make the appointment for them. If the person is an adult then the answer is no. The person needing treatment has to call and set up the appointment themselves. Q. Does CAP specialize in a specific kind of drug? No. We do not exclude anyone based on their drug of choice. However, we do not specialize in food addictions, nicotine addictions, sex/pornography addictions, etc. If you need services for any of those areas we will do our best to help you find a facility who can help you. An assessment is done by one of our staff members to determine a) if you need treatment and if so, b) which program would be most appropriate for your needs. If you have a need that CAP cannot serve, we do our best to refer you to different facilities in the area who can help. Q: How much is this going to cost? The assessment fee for those without insurance is $75.00. If you have insurance, the fee for the assessment depends on your particular policy. The cost for services after the assessment is determined by a sliding fee scale based on your income. CAP does require clients to pay a minimum amount per month while they are in the program. Q: If I have an assessment, does that automatically mean I have to come into treatment? No. The purpose of the assessment is to determine whether or not you need treatment. If the assessment specialist recommends treatment for you, he/she will inform you of your options about which program to enter and more than likely, will set up an intake date before you leave. Q: What do I need to bring with me to the assessment? Bring some form of ID. It could be your photo ID, Social Security card, or birth certificate. Bring $75.00 for the assessment fee. If you have missed a previous appointment, bring the $75.00 rescheduling fee. NOTE: We do not make change. Bring a list of the medications you are on, if any. Bring the names of the Court Referral Officers, Probation Officers and/or Judges you are assigned to. Bring your health insurance card if you have it. And, please, be on time. If you are more than 15 minutes late you will have to reschedule your appointment. Q: How long does the assessment last? The assessments usually last about an hour and fifteen minutes. The length of time it takes to complete treatment altogether depends on you and the particular program you enter. Q. I already know I need inpatient, will I still need an assessment? Yes, you will still need an assessment. We have to make sure that certain criteria are met before you are placed on the waiting list for a bed. Q. Will I have to take a drug test at the assessment? No, we do not administer drug tests at the assessment. However, we reserve the right to test you at the assessment if we suspect you have been using or drinking. If you have been drinking, please do not get in the car to drive yourself to the assessment. Call to reschedule the appointment and come back when you are sober. Q. The person seeking treatment is in jail and can’t make a phone call. What do they need to do? If they are in jail and cannot contact us directly, they need to set up a three way phone call to us through someone else (this is usually done through a member of the client’s family or their lawyer). Also, they will probably need to get transport papers cut through their lawyer so that the jail can transport them to our facility to have the assessment done. IOP groups start at 6pm three times a week. When they end and how long you have to attend three times a week depends on which group you enter. You will know which group you enter after you have had an intake. Q. How long does the program last? Our inpatient program is usually 28 days. Our Intensive Outpatient Program length varies. Q: Does CAP provide transportation? Sorry, no we do not. But, there is a MATS bus stop at the end of our driveway. For a bus schedule check www.montgomerytransit.com or contact Customer Service at 262-7356 for route information. Q. Do you offer walk-in drug tests? Yes, we offer walk in drug tests. Here are the rules: 1. You must arrive at CAP Building 1153 between the hours of 9:00-11:00 am or 1:00-4:00 pm Monday – Thursday. 2. You must see one of the secretaries and pay your non-refundable $20.00 and get a receipt for Drug Screening. 3. You must present to the person administering the drug screen proof of identification with a photograph on it, i.e. Drivers’ License or State ID card and your receipt. 4. You cannot have anything to eat or drink once you receive your receipt. You cannot be chewing gum and you cannot have used an inhaler in the past half hour. 5. You will be escorted to the drug testing room where you will be tested for alcohol using an Intoxilyzer SD-2. Any reading above .020 is considered a positive test. If your reading is .080 or higher, you must call someone to get you as you are over the legal limit. If you refuse to call someone and leave, we will have to call the police to ensure you do not endanger yourself or others as we cannot allow you drive yourself. 6. You will then be escorted to the restroom where you must wash and dry your hands using cold water only prior to urinating. The drug test observer must see you urinate into the cup. We apologize for having to watch so closely, but we must do so to ensure the urine you provide is yours. If you cannot urinate within five (5) minutes, we will consider it a stall. There is no refund for a stall. 7. The drug tester will escort you back to the drug testing room where the test will be conducted in your presence. 8. The tester will open a test kit in your presence and conduct the test. They will then start a timer. If two lines appear in each window on the test it will be considered a negative test. The tester will mark your receipt showing the negative results and you will be asked to go to the restroom to pour out your urine in the toilet or urinal. If all lines do not appear, they will wait until the timer indicates 5 minutes have elapsed. At this time if they cannot see a red line below any one of the drugs they will call it a positive test for that particular drug. After 8 minutes have elapsed, the drug test panel result is no longer valid. (We may also test your urine for Creatinine, Nitrites, Glutaraldehyde, pH, Specific Gravity, Bleach, Pyridinium Chlorochromate, etc. Abnormal levels in any of these substances indicates the urine may have been adulterated.) 9. If you test positive and feel our test was erroneous, you will be given the opportunity to challenge it. The challenge will cost YOU $40.00. The $40.00 must be paid prior to our initiating the Custody and Control form. You MUST have enough urine left to meet lab specifications (half a cup). We will only send the SAME urine sample as the one we tested. If you have any more questions, the person administering the drug test should be able to answer it. Please ask prior to the drug test. Q. How long is the waiting list for a bed? The waiting list can be anywhere from 2 to 10 weeks. If you are referred to inpatient and have to wait, don’t worry, we won’t leave you ‘hanging out there’ with no support. We generally refer clients to attend Outpatient while they are waiting on a bed so they will have some form of structure and support during that time. Q. What kind of day to day activities can I expect in inpatient? Each weekday the client will have three meals, chores to keep their area clean, 2 groups, a recreational period, and meditation time. Phone privileges begin after the first 8 days. Each client will be seen for an individual session at least once a week by their therapist. Q. What are the rules for the inpatient visitation? 1. Your first visitation will not be granted until the Saturday immediately following completion of a full week stay at CRC. (on or after your eighth day). 2. Visitation privileges are granted on the condition that ADULT visitors attend the Family Education Group (1:00 pm until 3:00 pm). All clients and visitors must attend the Family Group. If you do not have visitors you may still attend the group. 3. Check in will begin at 12:45 pm and end at 1:00 pm. NO ONE WILL BE ADMITTED AFTER 1:00 P.M. Any family members arriving after 1:00 p.m. WILL NOT be allowed to attend the group or to visit. They will be asked to leave the grounds. NO EXCEPTIONS. Visitation is from 3:00 pm to 4:00 pm. No one will be allowed to visit if they failed to attend the Family Education Group. 4. You are allowed up to three (3) ADULT visitors (15 years and up) for group and visitation. You are not allowed to borrow visitation privileges from other clients. Unfortunately, young children cause some disruption and become restless in the group. Remember, you have only a short time here to begin changing your life. 5. You may visit with your family or friends in Group Rooms A or B or the Dining Room only. Visitors are not allowed to visit in your room. Visitors must use the restrooms in the West wing. CAP reserves the right to ask anyone to leave the center for any reason at anytime. Guests whose names do not appear on your visitation list will be asked to leave. 6. You will be allowed to make a telephone call to arrange for visitation on Friday prior to your first allowed visitation. You will then complete an authorization list with a Staff member. This list will then be modified for each visitation to add new visitors or remove those no longer welcome to visit. All visitors will be checked in from this authorized listing. No one else will be permitted entry into CRC. 7. All clients and visitors must return to the Family Group following any breaks. 8. Former CAP clients who only recently left the program may not visit. 9. No visitors will be allowed to attend NA/AA meetings. These meetings are intended for your recovery and not as a visitation opportunity. Q. I want to write my friend/loved one a letter while they are in inpatient. What is the address? Capital Recovery Center Attn: __(Client’s name)___ P.O. Box 9273 Montgomery, AL 36108
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